How important is a Lifetime Warranty to you when to it comes to investments you’ve made to your home? We at AquaProof Inc. think Lifetime Warrantees are very important and our Lifetime Warranty is truly what you would think a Lifetime Warranty should be.

Our advertising reads Lifetime Warranty and we stand behind it. However, we have recently become aware of how the term Lifetime Warranty has different meanings to other companies. A National waterproofing company advertises a Lifetime Warranty on their work; however, it turns out the warranty is only good for one year. If you would like to keep the so called Lifetime Warranty after the year is up you then must make yearly payments and if you stop or miss payments the so called “Lifetime Warranty” is lost.

We recently visited a homeowner who this happened too. This National Company waterproofed the home around ten years ago and now the problem is back. The homeowners did not keep up with the yearly payments required to keep the so called Lifetime Warranty. The homeowners had the National Company back out to their home and before they knew it they had signed a contact with the company and are now paying this company over $10,000 to do a job that wasn’t done right in the first place.

We were unable to help the homeowners as they had already signed a contract with this National Company that they are unable to get out of. A Lifetime Warranty should be as it sounds; however, we all now know that this is not always the case. Our Lifetime Warranty is truly a Lifetime Warranty with no strings attached or payments to keep the warranty. Please make sure that you read and completely understand all contracts before you sign them so you are never in the same boat as these homeowners.